Your voucher’s promotional value expires as specified in your voucher.
Our time together is important. We request that you cancel your appointment 24 hours in advance. Failure to cancel within 24hours will result in a $25service charge or forfeit of voucher. In case of an emergency, please let us know when canceling or rescheduling your appointment.
We request that you arrive early for your appointment. In order for us to uphold our professional standards of being on time. Clients arriving late will receive a remainder of their scheduled time and will be charged the full amount for the original service scheduled.
Well Being Spa recognizes that both massage therapists and clients are vulnerable to infections and therefore ask clients to cancel appointments when they are feeling unwell. If a client has any of the following contagious illnesses the massage session will be rescheduled:
Diarrhea, Vomiting, Fever, Chicken Pox, Measles, Mumps, Meningitis, Hepatitis A, Conjunctivitis, Rubella, Head Lice, Impetigo, Influenza, Meningococcal Disease, Polio, Ringworm of the body, feet or scalp, Scabies, Thrush, Whooping Cough and the Common Cold
Well-Being Massage Studio is not responsible for lost or stolen gift certificates. Well-Being Massage Studio will issue a replacement gift certificate if Well-Being Massage Studio verifies that the lost or stolen certificate has not been redeemed and the original purchase receipt is presented.
Well Being Spa collects information when we need to personally identify you. We will collect such information when, for example, you schedule an appointment, you enter our monthly drawing, you fill out a survey, or you subscribe to the free newsletter. This personal information can include your name, email address, mailing address, phone number and credit card information, as applicable.
Well Being SPA will never disclose your personal information to other companies.